Refund policy
Return & Refund Policy
At The Wardrobe Weaver, we strive to ensure every order reaches you in perfect condition. Please read this Return & Refund Policy carefully before making a purchase.
Returns
We only accept returns for products that are defective, damaged, or incorrect at the time of delivery.
To be eligible for a return:
- You must notify us within 48 hours of the delivery of your order.
- A complete unboxing video recorded from the moment the sealed package is opened is mandatory. The video must clearly show the shipping label, the unopened package, and the defect or damage.
- The product must be unused, unwashed, unworn, with all original tags, accessories, and packaging intact.
- You must provide your order number or proof of purchase.
Any return request made after 48 hours of delivery or without a valid unboxing video will not be accepted.
How to Request a Return
Email us at weaverthewardrobe@gmail.com with:
- Your order number
- Photos of the defective or damaged product
- The complete unboxing video
- A brief description of the issue
If your request is approved, we will provide return instructions. Please do not send any products back without prior approval, as unauthorized returns will not be accepted.
Return Address
The Wardrobe Weaver
Shop No. 106, Shaligram Prime,
Near Marigold Circle, Safal Parishar Road,
South Bopal, Ahmedabad – 380058,
Gujarat 380058, India.
Return Shipping
If your return request is approved because the product is defective, damaged, or incorrect, The Wardrobe Weaver will bear the return shipping cost. Customers will not be charged any restocking fee for approved returns.
Order Cancellation
Orders can be cancelled within 24 hours of placing the order, provided they have not been shipped.
Once an order has been shipped, it cannot be cancelled. If you need assistance, please contact us at weaverthewardrobe@gmail.com.
Non-Returnable Items
We do not accept returns or exchanges for:
- Products that are not defective
- Change of mind
- Incorrect size, colour, or style selected by the customer
- Products that have been used, washed, altered, or damaged after delivery
- Sale or clearance items
- Gift cards
- Customized or personalized products
Exchanges
Exchanges are only available if you receive a defective, damaged, or incorrect product and your request is approved.
Refunds
Once we receive and inspect the returned product, we will notify you of the approval status.
If approved, your refund will be processed to your original payment method within 10 business days. Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.
If you have not received your refund within 15 business days after approval, please contact us at weaverthewardrobe@gmail.com.
Contact Us
The Wardrobe Weaver
Email: weaverthewardrobe@gmail.com
Address:
Shop No. 106, Shaligram Prime,
Near Marigold Circle, Safal Parishar Road,
South Bopal, Ahmedabad – 380058,
Gujarat, India.
